AgentCrafters.ai
Terms & Conditions — AI SaaS Platforms & Robotics
Effective Date: August 26, 2025
Contact: aashrey@agentcrafters.ai
1. Agreement and Parties
These Terms & Conditions (the "Agreement") govern access to and use of AgentCrafters.ai's AI SaaS
platforms, software, documentation, developer tools, and robotics products and services (the
"Services") by the entity or person agreeing to them ("Customer").
2. Accounts, Users and Safety
Customer is responsible for its accounts, users, and configurations, including maintaining the
confidentiality of credentials and ensuring appropriate role-based access.
Customer must operate robotics products in accordance with manuals, safety guidelines, site
assessments, and applicable standards or laws; do not disable safety features.
3. Subscriptions, Hardware & Fees
SaaS subscriptions are billed in advance monthly or annually and auto-renew unless cancelled
before the renewal date.
Robotics hardware may be purchased or leased; firmware updates and support are provided
during the active support term.
Fees are non-refundable except where required by law or expressly stated.
Taxes: Customer is responsible for applicable taxes (e.g., GST/VAT) unless a valid exemption is
provided.
4. Trials, Beta & Free Features
Trials, beta or experimental features are provided "AS IS" without warranties, may be modified or
discontinued, and are excluded from SLAs and indemnities.
5. Acceptable Use and Restrictions
No unlawful, harmful, infringing, deceptive or abusive activity.
No reverse engineering, decompiling, scraping, bypassing security controls or rate limits.
No introduction of malware or interference with the Services.
Export control/sanctions compliance: Customer will not use or export the Services contrary to
applicable laws.
6. Customer Content, Privacy & Data Processing
Customer retains ownership of Customer Content. Customer grants AgentCrafters.ai a limited license to
host, process, transmit and display Customer Content to provide and support the Services.
Personal data will be processed per the Privacy Policy and, where applicable, a Data Processing
Addendum (DPA) incorporating appropriate transfer mechanisms.
Training use of Customer Content: not used to train foundation models unless Customer opts in or
data is de-identified/aggregated, as detailed in the Privacy Policy.
7. Intellectual Property; Feedback
AgentCrafters.ai and its licensors own all intellectual property in the Services. No rights are granted except as
expressly set out. Feedback may be used without restriction or compensation.
8. Security, Business Continuity & Incident Response
We maintain administrative, technical and physical safeguards appropriate to the Services and
risk.
We operate disaster recovery and business continuity measures proportionate to the Services.
In case of a security incident affecting Customer data, we will notify Customer without undue delay
and provide information consistent with applicable law.
9. Third-Party Services and Integrations
Customer may enable integrations with third-party products or services. AgentCrafters.ai is not responsible
for third-party terms, performance or privacy practices; use is at Customer's discretion.
10. Warranties and Disclaimers
SaaS and AI outputs are provided "AS IS" and "AS AVAILABLE". AgentCrafters.ai disclaims all warranties
to the maximum extent permitted by law, including merchantability, fitness for a particular purpose,
and non-infringement.
Robotics: AgentCrafters.ai warrants hardware against defects in materials and workmanship during the
stated warranty period. This warranty excludes damage from misuse, improper installation, or
operation contrary to safety guidelines.
Customer is solely responsible for reviewing AI outputs and ensuring safe deployment and
oversight of robotics in its environment.
11. Indemnification
By Customer: Customer will defend and indemnify AgentCrafters.ai from third-party claims arising from
Customer's (a) misuse of the Services or robotics, (b) violation of law (including safety, export, or
privacy laws), or (c) Customer Content.
By AgentCrafters.ai: AgentCrafters.ai will defend and indemnify Customer against third-party claims alleging
the Services infringe intellectual property rights, subject to exclusions (e.g., modifications not made
by AgentCrafters.ai, combination with non-AgentCrafters.ai products).
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR
INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF
PROFITS, REVENUE, DATA OR USE, EVEN IF ADVISED OF THE POSSIBILITY. EXCEPT FOR
PAYMENT OBLIGATIONS OR IP INFRINGEMENT INDEMNITY, EACH PARTY'S TOTAL LIABILITY
IS LIMITED TO (A) FOR SAAS: THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO
AGENTCRAFTERS.AI FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO
LIABILITY; AND (B) FOR ROBOTICS HARDWARE: THE AMOUNT PAID FOR THE AFFECTED
UNIT.
13. Term, Suspension and Termination
This Agreement starts when Customer first accepts it and continues for the subscription term(s).
Either party may terminate for material breach not cured within 30 days of written notice.
We may suspend access for non-payment, security risks, legal compliance, or violations.
Upon termination, Customer access ends; we will make export tools available for a limited period
as described in documentation.
14. Publicity
We may identify Customer by name and logo as a customer, subject to Customer's right to opt out by
written notice.
15. Governing Law and Dispute Resolution
This Agreement is governed by the laws of India. The courts at Ludhiana, Punjab have exclusive
jurisdiction. At either party's option, disputes may be referred to arbitration under the Arbitration and
Conciliation Act, 1996; seat Ludhiana; one arbitrator; proceedings in English.
16. Changes
We may modify these Terms from time to time. Material changes will be notified. Continued use after
the effective date constitutes acceptance of the updated Terms.
17. General
This Agreement is the entire agreement regarding its subject matter and supersedes prior agreements.
If any provision is unenforceable, the remainder remains in effect. Neither party may assign without the
other's consent, except to an affiliate or in connection with a merger, acquisition or sale of assets.
18. Contact
AgentCrafters.ai — Email: aashrey@agentcrafters.ai